Ticketing and service desk
TicketpotamiaOne service desk for IT, HR, facilities and finance
Requests, incidents and changes for IT, HR, facilities and finance. Staff raise tickets from a simple portal and managers see what is late before anyone complains.
What it does
- Self-service portal for every member of staff
- SLA tracking that flags tickets before they are late
- Routing by team and category
- Replies, internal notes and @mentions on each ticket
- Knowledge base so people fix common problems themselves
- AI triage and reply drafts, powered by Claude
- Single sign-on and two-factor login
- Dashboard, reports and CSV export
For every size of company
The same products and the same team, shaped to where your company is today.
Small companies
Start in a day with our ready-made products. Free plans to begin, payment in your own currency, and no IT team needed.
Medium companies
Connect your systems and automate the work between teams: HR, service desk, assessments and AI, set up around your processes.
Large companies
Custom software and integrations with your existing systems, single sign-on, audit trails, and enterprise plans with guided setup and a direct line to our team.
From the first visit to go-live
A clear plan, a fixed price agreed up front, and a team that stays until the new way of working is part of your day.
Listen
A free first meeting, at your office or online. We learn how your company runs today.
Map
We draw your key processes and agree, in writing, what will change and what it costs.
Build
We set up and connect the systems, move your data and test everything with your team.
Support
Training, a calm launch and support afterwards, in your language.
See it on your own processes
Pick a time that suits you. We will show you our products on your own processes, in your language.
